Buying a small business franchise can be a fantastic investment for an aspiring business owner. This is not to say that all franchises are guaranteed success - but with good research and the right franchise, you can reap amazing benefits. Like anything, one of the hardest parts of running a business is getting started. You [...]

Pest infestations are many people’s worst nightmare, making pest control businesses Aussie heroes in many communities. While it is never fun to face pest infestations in your home or business, this frequent problem provides opportunities for pest control businesses in Australia to thrive.  Launching a local pest control business is a fantastic opportunity to start [...]

The Yellow Pages telephone directory was once the backbone of advertising for Aussie businesses, but we are left wondering what it has left to offer in today’s digital world. Back in the late ’80s and ’90s, the Yellow Pages was a staple in every household and was an advertising tool for businesses across all industries. [...]

Customer loyalty and good client retention are some of the most crucial elements of a successful service-based business. One-off customers do not provide the long term revenue you need to keep your business running smoothly. This is why it’s important to actively build customer loyalty and keep them coming back to your business. Service businesses [...]

Did you know on average, only 2% of sales are closed during the first point of contact with a new client? This means if you don’t follow up with potential customers, you may miss out on 98% of your opportunities! No matter what kind of business you run, knowing the best follow-up methods and how [...]

Learning how to get more Google reviews is a must for every small business! Positive reviews can help you stand out from local competitors and improve your business’ reputation. Even better, having fantastic online reviews is proven to attract more customers - the goal that every business wants to achieve.    There are a few [...]

Knowing how to generate leads and grow your customer base is the most important part of running a successful plumbing business. If you’re an experienced plumber, you’ve probably mastered the day-to-day work, but getting new clients week in and week out is a whole different challenge. But don’t worry - with the right advice, you [...]

You've wowed your potential customers enough that they want to hear more about your business over the phone, or you’ve picked up a warm lead who’s actively looking for your service. But what now? How do you sound professional and make a good impression over the phone? Most importantly, how do you turn this phone [...]

Many entrepreneurs often start up as sole traders because it’s a simple and cost-effective business method. However, depending on the service, you may need to subcontract some tasks out to boost your capacity without actually hiring employees. .  Another scenario is where your client might request a specific service which needs specialised skills or equipment [...]

Happy customers are the key to any successful business. In almost every industry, meeting the needs of your customer should be the number one goal - if you can do that well, then the profit and reputation will follow. Satisfied customers lead to positive reviews, repeat business and referrals, three things that are worth their [...]