With access to the internet, there are so many points of reference to collect information on existing and potential clients. But what information should you collect as a tradie or service business? As a tradie, you should be collecting customer information like age, income, purchase history and location to help you better understand and sell [...]
For those who own and operate a small lawn mowing business, it can be challenging to take your venture to the next level. Expanding into commercial lawn care is a great way to line up steady work, but it’s not always easy. Without an existing network of contacts and clients, it’s hard to get started [...]
One of the most frustrating situations a business owner can face is a client who won’t pay their invoices. If you’ve already performed a service, delivered a product, or both, you’ll naturally be expecting to receive a timely payment in return. Having unpaid invoices is an unexpected blip in your cash flow, and the flow-on [...]
Nothing stays clean forever, so a cleaner’s services will always be in demand. It’s easy to assume that a cleaning business will grow quickly in the modern world, with so many schools, offices, homes and gyms that people don’t have time to maintain. But it’s not always easy to launch a new business or gain [...]
Texting is a standard, accepted, and very common method of communication these days, even for those who’ve spent most of their lives making calls on a landline. It’s easy to see the advantages of text messaging: it produces fast responses to urgent questions and sends notifications directly to your pocket. There’s no denying that texting [...]
Buying a small business franchise can be a fantastic investment for an aspiring business owner. This is not to say that all franchises are guaranteed success - but with good research and the right franchise, you can reap amazing benefits. Like anything, one of the hardest parts of running a business is getting started. You [...]
Pest infestations are many people’s worst nightmare, making pest control businesses Aussie heroes in many communities. While it is never fun to face pest infestations in your home or business, this frequent problem provides opportunities for pest control businesses in Australia to thrive. Launching a local pest control business is a fantastic opportunity to start [...]
The Yellow Pages telephone directory was once the backbone of advertising for Aussie businesses, but we are left wondering what it has left to offer in today’s digital world. Back in the late ’80s and ’90s, the Yellow Pages was a staple in every household and was an advertising tool for businesses across all industries. [...]
Customer loyalty and good client retention are some of the most crucial elements of a successful service-based business. One-off customers do not provide the long term revenue you need to keep your business running smoothly. This is why it’s important to actively build customer loyalty and keep them coming back to your business. Service businesses [...]
Did you know on average, only 2% of sales are closed during the first point of contact with a new client? This means if you don’t follow up with potential customers, you may miss out on 98% of your opportunities! No matter what kind of business you run, knowing the best follow-up methods and how [...]
