The availability times/days relate to when you are able to make a call to the contractor – not when you are available to work or quote. If you are happy to make calls to customers on the weekend, make yourself available on weekend. Our call centre is open from 6am until 9pm 7 days a week and we receive a lot of calls out of hours when people are home from work.
We strongly recommend you make yourself available for the full amount of time the call centre is open so you don’t miss any leads that come through.
Any call that comes through after 7pm, we tell the customer you will call before 10am the following day – so you just need to keep an eye on your phone until 7pm.